Question 1

What services do you offer?

Accepted Answer

We offer Shopify development (custom themes, app integrations, migrations, optimizations), custom web development (business websites, landing pages, CMS integration), website fixes and maintenance, and performance optimization. We work with businesses that need reliable technical partners to build, improve, and maintain their online presence.

Question 2

Do you work with Shopify stores?

Accepted Answer

Yes! We're a certified Shopify Partner and specialize in Shopify development. We build custom themes, customize existing themes, integrate apps, migrate stores from other platforms, optimize checkout flows, and improve store performance. Whether you need a complete rebuild or help fixing issues with your existing store, we've got you covered.

Question 3

Can you fix broken websites?

Accepted Answer

Absolutely. We fix broken websites, resolve bugs, troubleshoot issues, and get things working again. Most urgent fixes are completed within 24-48 hours. We handle everything from plugin conflicts to performance issues to checkout problems. If something's not working on your site, we can help.

Question 4

How much do your services cost?

Accepted Answer

Pricing varies based on project scope. We offer consultation at $150/hour, urgent fixes starting at $300 flat, standard projects starting from $900, and ongoing partnerships starting from $1,800/month. Most work is scoped per project, and we provide detailed quotes after understanding your specific needs. All packages include an initial discovery call.

Question 5

Do you offer payment plans?

Accepted Answer

For larger projects, we can discuss payment plans and milestones. We're flexible and work with clients to find payment structures that work for both parties. Payment terms are discussed during the project scoping phase.

Question 6

How long does a project take?

Accepted Answer

Timeline depends on project scope. Urgent fixes are typically completed within 24-48 hours. Standard projects (theme customization, feature additions) usually take 1-3 weeks. Complete website builds or store migrations typically take 4-8 weeks. We provide timeline estimates during the discovery call and keep you updated throughout the project.

Question 7

What's your development process?

Accepted Answer

Our process is straightforward: (1) Discovery call to understand your needs, (2) Technical review and proposal, (3) Project approval and kickoff, (4) Development with regular updates, (5) Testing and revisions, (6) Launch and handoff. We communicate clearly throughout and ensure you understand what we're building and why.

Question 8

What technologies do you use?

Accepted Answer

We work with modern technologies including React, Next.js, TypeScript, Node.js, PostgreSQL, Shopify Liquid, WordPress, and more. We choose the right tool for each project based on your needs, goals, and existing infrastructure. We stay current with best practices but are pragmatic about technology choices.

Question 9

Do you work with existing websites?

Accepted Answer

Yes! We work with existing websites all the time. Whether you need improvements, fixes, redesigns, or migrations, we can help. We'll review your current setup, identify what needs to be done, and propose clear solutions. We work with Shopify stores, WordPress sites, custom builds, and more.

Question 10

What kind of support do you offer?

Accepted Answer

We offer ongoing maintenance packages that include regular updates, security patches, bug fixes, content updates, performance monitoring, and backup management. We also provide 24-48 hour response times for urgent issues. Many clients stay with us long-term for ongoing support.

Question 11

How quickly do you respond?

Accepted Answer

We respond to all inquiries within 24 hours. For urgent fixes, we often start the same day. During active projects, we provide regular updates and are available for questions. Our maintenance clients get priority support with 24-48 hour response times.

Question 12

Do you offer maintenance plans?

Accepted Answer

Yes! We offer maintenance plans starting from $1,800/month that include regular updates, security monitoring, bug fixes, content updates, performance monitoring, and backup management. Maintenance plans provide predictable costs, faster response times, and peace of mind knowing your site is being actively cared for.

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